Effective Date: 30/10/2024
Thank you for choosing Canvera Denim. We strive to ensure your complete satisfaction with your purchase. Please review our cancellation and refund policy below.
1. Order Cancellation
Once an order is placed, it cannot be canceled. We encourage you to review your order carefully before completing your purchase. If you have any concerns, please contact us immediately after placing your order, and we will do our best to assist you.
2. Refund Policy
At Canvera Denim, we do not offer refunds. However, we are committed to ensuring that you are satisfied with your purchase. If you receive a product that is defective or not as described, we will provide a replacement.
3. Replacement Policy
If you need a replacement for a defective or incorrect item, please follow these steps:
- Notification: Contact us within 7 days of receiving your order at info@canveradenim.com.
- Return Instructions: We will provide instructions on how to return the item for a replacement. Items must be returned in their original condition and packaging.
- Replacement Processing: Once we receive the returned item and verify its condition, we will process your replacement as soon as possible.
4. Contact Us
For any questions or concerns regarding this policy, please reach out to us:
Thank you for your understanding and for being a valued customer of Canvera Denim!